Terms & Conditions

Cancellation Policy

Rarely can we make any exceptions to this. Our receptionists are instructed to follow this policy and rules. So to save any misunderstanding we would be grateful if you can observe the following:

• If the guest cancels more than 5 days in advance, all fees will be waived.
• If the guest cancels 5 or less than 5 days in advance, 50 % of the price of the reservation will be charged and is non-refundable.
• If the guest cancels 3 or less than 3 days in advance, the total price of the reservation will be charged and is non-refundable.
• If you book for a group of more than 6 people and you cancel 5 days or less in advance, the total price of the reservation will be charged and is non-refundable.
• If the guest arrives and decides to leave early, the nights not spent are non-refundable.
• In case of a “no-show”, the total price of the reservation will be charged and is non-refundable.
• There is only one way in which we can acknowledge the cancellation of the guest’s reservation; the guest MUST send a cancellation request stating the reservation number via email to the following address: info@lusmor.ie
• All cancellations are confirmed via email immediately after the reservation has been cancelled.

The cancellation policy may vary if you have booked your reservation through a third party.

Prices and Taxes: 

The standard booking price includes the following:

• All taxes
• Utilities (water, gas and electricity)
• Internet
• Towels, bed linen and hairdryer
• Vegetarian Continental Breakfast
• Cleaning before and after your stay (daily cleaning is available upon request for an extra charge of 15 euros)

Payment and Terms at Check-In, Check-Out

• You can check in any time from 14:30 until 20:30 by local time. Please let us know your approximate arrival time before your stay so that we can greet you personally. We need your photo ID upon arrival and a valid payment.
• You can check out any time until 10:30 by local time. Later check-out times or extended stays may be requested although we may not always be able to accommodate late changes and will depend on availability and on how busy we are.
• Please note that a more detailed inspection of the room is usually made after the check-out time and we reserve the right to make charges for any damages or breakages found before the room is occupied again.
• Please be aware that bed linen, towels, blankets etc. should be placed where they were originally found. The bed linen, towels, blankets, toiletries etc. are NOT gifts and should remain in the house.

Travelling with Kids

Kids are very welcome at Lus Mór. Please note, that they have to be supervised by their parents at all times.
Our Family Rooms are designed for families. The mixed dormitory is NOT suitable for kids under 18.

No Kitchen/Outdoor Cooking/Indoor Cooking/BBQ

As we offer food in the house we do not offer a kitchen for public use.
Due to safety reasons, we cannot allow indoor or outdoor cooking and/or barbecues.

However, we don’t mind if you bring food or a snack for yourself. There is a small space in a fridge and also a microwave and a kettle for our guests to use.

Keep it clean

We scrub the property daily. Please be considerate: Please take off your shoes when you enter the house and use the bins provided in the house.

In case you don’t like to walk with socks, we suggest bringing slippers, flip-flops, fluffy socks and/or clean sneakers to walk around inside.

Shared Rooms/bathrooms

As mentioned above, we scrub the house on a daily basis. We like things clean and we even like it better when things are kept clean. So, please do us, other guests and yourself a favour and look after yourself. This means the room you’re in, the bathrooms you’re using and any other part or item of the house. If you need help with anything, please let one of our friendly staff members know.

Visitors

Please be advised that bringing visitors has to be approved by the management. Visitors have to leave the property by 20:00.

Bringing visitors without permission to our property will lead to the removal of the whole party who booked to stay. The reservation is not refundable.

Nudity

Yes, you read correctly. Please refrain from walking and sleeping in- and outside of the house or in shared rooms in your god-given clothes (also known as Adams’ costume).

Parking

Parking is free of charge and subject to availability.

CCTV

We have CCTV in and around our property.

Pets

We are pet-friendly! We allow fully house-trained and quiet pets. We do not charge a fee, however, if your pet had an accident in the house or shed a lot we keep our right to charge a cleaning fee. Your pet has to be on a leash at all times and cannot be left unattended in the room or the house. Please note, that we have two ponies in our garden and we are surrounded by sheep fields.

Rooms and Personal Belongings of others

Please note, that you are ONLY allowed to enter rooms you have booked and paid for. Kids, pets and visitors have to be supervised by the person who has booked to stay.
Needless to say, anything, that does not belong to you and was not your property when you arrived at Lus Mór B&B is not yours. Finder’s luck does not apply. If anybody is caught stealing, we will report this to local authorities and the person (and their company) will be removed. The reservation is not refundable. Also, compensation will apply.

Causing harm to people, animals and/or property

Please note, that, if you are causing harm to anybody or anything, you will be charged compensation and you (and your company) will be removed immediately. The reservation is not refundable. Local authorities will be involved accordingly.

Smoking, Damages and Noise

We keep it simple: You break it, you buy it.
There is absolutely no smoking or vaping in the house (including in bathrooms and in front of open windows). If doing so, we keep the right to charge a fee of EUR 250. There is a designated smoking area outside.

We are happy for you to roam around and mingle with others, but please be aware of our quiet times between 22:00 and 8:00!

Excessive alcohol consumption is not allowed. Illegal substances are not allowed either.

If our guests do not follow our house rules or make others feel uncomfortable we keep our right to remove the troublemaker (and their company) – the reservation price is not refundable.

Firearms and Other Weapons

Needless to say: Firearms and other weapons are strictly prohibited.

Guests who are carrying those will be removed from the property and reported to the Local Authority.